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Social Worker - PACE
We truly value our employees and are committed to their success! We offer long-term employment opportunities with job stability, as well as support and encouragement for career growth and advancement. Our comprehensive benefits package includes Health, Dental, and Vision insurance, Paid Time Off, 9 Paid Holidays, a 403(b) Retirement Plan with company matching, and company-paid Life Insurance. Join our team and experience a workplace culture that fosters teamwork, growth, and support!Los Angeles Jewish Health has been a trusted provider of senior healthcare for over 100 years, offering a wide range of services that prioritize excellence and Jewish values. We serve more than 4,000 seniors across our San Fernando Valley campuses, delivering personalized care tailored to each individual’s needs, from independent living to specialized healthcare programs.The Brandman Centers for Senior Care (BCSC), a Program of All-inclusive Care for the Elderly (PACE), provides high-quality, comprehensive healthcare services. We are a program of Los Angeles Jewish Health, renowned for providing quality care to vulnerable seniors.The responsibilities of the BCSC Social Worker include, but are not limited to: Responsibilities:A BCSC Social Worker is expected to:As a member of the Inter-Disciplinary Team (IDT) will participate in IDT meetings and fulfill responsibilities as assigned including initial assessments, care planning and on-going re-assessments of participant care. Duties may include participation as a proxy to provide a briefing to the IDT members for care planning and discussion of a specific participant.Completes participant home visits, as required.Maintains current written progress notes and other documentation on the participant Medical Record including signed and dated documentation for all services and quarterly progress reports.Provides individual and family counseling and develops and leads group counseling sessions, as required.Refers participants and families to appropriate community services and acts as liaison and/or advocate with community organizations for participants.Works closely with participants and family members of caregivers during the disenrollment process, including assisting with referrals for primary care and community services.Encourages effective relationships among staff to support the development and maintenance of a cohesive team.Consults with and advises other staff regarding the relationship of social, emotional, and cultural factors to health and medical care, and to the availability of social services in the community.Participates in program and policy development of BCSC Social Work.Understands fiscal issues and is appropriately involved in meeting utilization targets.Complies with safety policies and procedures, identifying and immediately reporting any potential or actual unsafe acts or conditions to the Center Manager. Takes necessary measures to ensure a safe environment for oneself, co-workers, contractors, participants, visitors and others.Consistently meets or exceeds BCSC targets for productivity, customer service, quality assessment, and performance targets.Continually seeks better ways for delivering services and communication with participants.Understands the importance of community involvement and participates as appropriate in activities that link BCSC to its communities.Effectively collaborates with staff peers and contractors to meet BCSC goals and further success.Demonstrates proficiency in delivering age-specific care.Complies with all policy and procedures of BCSC.And other tasks, as assigned.Experience and Skills:Degree and diplomas: Master’s Degree from an accredited school of Social Work.Certificates, Licenses: Verification of completion of CPR (BLS) and first aid training. Must have a California driver’s license. TB screening and successful completion of a health examination by a health care provider is required for employment.Experience: At least one year social work experience, preferably in health care, and minimum one-year experience working with a frail or elderly population.Skills/Aptitudes: Ability to work effectively in a team environment. Age specific competency in working with the elderly. Knowledge of social work principles and practices, including case management and counseling techniques. Working knowledge of community services for the elderly and their families.Join Los Angeles Jewish Health and make a meaningful impact in the lives of seniors in our community. Become part of our compassionate team, dedicated to providing exceptional care and support. Apply today and start making a difference!
Administrative Assistant - PACE
We truly value our employees and are committed to their success! We offer long-term employment opportunities with job stability, as well as support and encouragement for career growth and advancement. Our comprehensive benefits package includes Health, Dental, and Vision insurance, Paid Time Off, 9 Paid Holidays, a 403(b) Retirement Plan with company matching, and company-paid Life Insurance. Join our team and experience a workplace culture that fosters teamwork, growth, and support!Los Angeles Jewish Health has been a trusted provider of senior healthcare for over 100 years, offering a wide range of services that prioritize excellence and Jewish values. We serve more than 4,000 seniors across our San Fernando Valley campuses, delivering personalized care tailored to each individual’s needs, from independent living to specialized healthcare programs.The Brandman Centers for Senior Care (BCSC), a Program of All-inclusive Care for the Elderly (PACE), provides high-quality, comprehensive healthcare services. We are a program of Los Angeles Jewish Health, renowned for providing quality care to vulnerable seniors.The responsibilities of the Center Administrative Assistant include, but are not limited to:Administrative Functions:Responsible for training non BCSC transportation coordination as defined below. Provide training in creating authorizations for alternative transportation company as required and requested by any of the following disciplinesOutside SpecialistPT/OTDentalIn Clinic AppointmentsPsychologyActivitiesCenter AttendanceSocial ServicesOrder Office Supplies for ResedaReply to Direct line emails/callsInput tickets to IT and maintenance department for repairsExpense Reports for all DisciplinesReimbursementsTravelAssist in scheduling interviews for AdministrationSend out notifications via Voice Friend for various eventsOversee Reception area and Cover when needed Schedule Quarterly PAC meetings (Participant Advisory Committee)Invite participants, family members, boards members, community members and staff.Create meeting packetsAgendaMinute meetingsFlyersSign in sheet Record for minutesCreate Tent Cards for attendees Create Care plan and Quarterly Schedule on a monthly bases and email Add Care plan and Quarterly schedule to white board in Large Conference RoomPCO Super userTrain staff on SDR (Service Determination Request) Complete SDR audits and Care plan audits for compliance purposesPrepare IDT daily notes on a daily basesAdd new events from emails / directlinePrepare daily Service Determination Request Universe folder on a daily basisPrint and distribute HOpps reports from Cerberus Web ClientQuarterly to Blue/Green Team and WLAPrint Suspect Worksheet from Cerberus Web Client for Dr. OttAdd Request Time Off Request to Outlook CalendarDemonstrates respect for and promotes participant rights including dignity, self-determination, access to care, confidentiality and independence.Understands the importance of community involvement and participates as appropriate in activities that link BCSC to its communities.Effectively collaborates with staff peers and contractors to meet BCSC goals and further success.Complies with all policy and procedures of BCSC.Demonstrates proficiency in delivering age-specific care.Consistently meets or exceeds BCSC quality assessment and performance improvement targets.Completes all other duties as assigned. Education and Experience:Degrees and diplomas: High school diploma. Bachelor’s Degree preferred but not required. Certificates, licenses: Must have a valid California driver’s license. TB screening and successful completion of a health examination by a health care provider is required for employment. Experience: Qualified Center assistant professional in the field of aging services with demonstrated competence. At lease one year experience as an administrative assistant. One year of experience with the frail elderly.Skills/Aptitudes: Bilingual Spanish preferred. Ability to work independently and to provide administrative support to an Interdisciplinary Team. Good organizational skills. Ability to handle complex interpersonal situations.Join Los Angeles Jewish Health and make a meaningful impact in the lives of seniors in our community. Become part of our compassionate team, dedicated to providing exceptional care and support. Apply today and start making a difference!
Regional Director of Quality & Compliance - PACE
We truly value our employees and are committed to their success! We offer long-term employment opportunities with job stability, as well as support and encouragement for career growth and advancement. Our comprehensive benefits package includes Health, Dental, and Vision insurance, Paid Time Off, 9 Paid Holidays, a 403(b) Retirement Plan with company matching, and company-paid Life Insurance. Join our team and experience a workplace culture that fosters teamwork, growth, and support!Los Angeles Jewish Health has been a trusted provider of senior healthcare for over 100 years, offering a wide range of services that prioritize excellence and Jewish values. We serve more than 4,000 seniors across our San Fernando Valley campuses, delivering personalized care tailored to each individual’s needs, from independent living to specialized healthcare programs.The Brandman Centers for Senior Care (BCSC), a Program of All-inclusive Care for the Elderly (PACE), provides high-quality, comprehensive healthcare services. We are a program of Los Angeles Jewish Health, renowned for providing quality care to vulnerable seniors.The responsibilities of the Regional Director of Quality & Compliance include, but are not limited to:Responsibilities:Ensures site readiness review is achieved by milestonesAccountable for completion of all mock auditsEffectively manage CAPs for operational excellenceManages all aspects of QI program and other review processes to ensure quality Participant care.Ensures compliance with all State and Federal regulations regarding PACE services.Interpret and ensure compliance with federal/state laws and CMS standards, serving as the subject matter expert.Serves as National PACE Association (NPA) representative for all quality related activities.Supervises the Director of Quality and Compliance.Works closely with the Medical Director, Director of Operations, and Interdisciplinary team (IDT) to identify standards, develop indicators, collect and analyze data and provide corrective action to improve performance.Lead internal and external audits, including CMS site visits, and manage corrective action plans (CAPs).Coordinates and facilitates QI meetings and all PACE Committee and Sub-Committees. Presents detailed and complete reports at selected committees leading quality related discussions.Provides oversight and direction for The Director of Analytics and development.Facilitates ad hoc workgroups for the development of policies, procedures, protocols, flowcharts and other job aids.Organizes and serves as project lead for audits by regulatory agencies. Develops tools to aid in preparation for audits; monitors progress of audit preparation; provides onsite direction for reviewers; and ensures timely submission and communication with regulators agencies regarding the audits.In collaboration with the Los Angeles Jewish Health (LAJH) Compliance Program, designs, organizes and implements the PACE Compliance Program. Monitors and measures compliance issues, CAPs, and the Fraud, Waste, and Abuse (FWA) Program. Receives and documents reports of conflict of interest and non-compliance.Participates as a member of the BCSC PACE Management Team.Aggregates and analyzes information on indicators of Participant risk and the care process as part of the QI program and provides reports to members of the Quality Improvement Committee and other members of the management team.Oversees the annual QI Plan update and works closely with the PACE Medical Director, Director of Operations, and IDT to identify standards, develop indicators, collect and analyze data and provide corrective action plans to improve performance.Oversees completion of Participant and caregiver satisfaction surveys.Development of Annual QI Work Plan with BCSC Medical Director.Coordinates quality improvement activities related to new enrollees and voluntary and involuntary disenrollments. Works closely with the Director of Operations and Center Directors to receive, document and resolve reports of Participant rights violations, grievances, appeals and other issues related to services and quality of care.Reports PACE Quality Monitoring and Reporting Guidance regarding incidents to regulatory agencies, as required, and oversees Root Cause Analysis to prepare timely submissions to CMS.Educates and assists PACE BCSC physicians and staff regarding QI Program initiativesReports to the Center Directors any discrepancies in processes and systems that might present a compliance or regulatory concern, suggests process improvement remedies, and coordinates improvement team efforts.Coordinates and assists to ensure staff educational programs are in place and implementedConducts audits to ensure compliance with educational requests. Education & Experience:Degrees and Diplomas: Master’s degree in Nursing, Public Health, Quality Management, Health Care Management or related field. RN preferred.Certificates, Licenses: Must have a valid California driver’s license. TB screening and successful completion of a health examination by a health care provider is required for employment.Experience: Minimum of five years of experience in management. Minimum of two years in the quality improvement area. Professional experience administering, collecting and analyzing data and survey results.Skills/Aptitudes: Excellent management and communication skills. Ability to handle complex interpersonal situations.Join Los Angeles Jewish Health and make a meaningful impact in the lives of seniors in our community. Become part of our compassionate team, dedicated to providing exceptional care and support. Apply today and start making a difference!
Director of Quality and Compliance - PACE
We truly value our employees and are committed to their success! We offer long-term employment opportunities with job stability, as well as support and encouragement for career growth and advancement. Our comprehensive benefits package includes Health, Dental, and Vision insurance, Paid Time Off, 9 Paid Holidays, a 403(b) Retirement Plan with company matching, and company-paid Life Insurance. Join our team and experience a workplace culture that fosters teamwork, growth, and support!Los Angeles Jewish Health has been a trusted provider of senior healthcare for over 100 years, offering a wide range of services that prioritize excellence and Jewish values. We serve more than 4,000 seniors across our San Fernando Valley campuses, delivering personalized care tailored to each individual’s needs, from independent living to specialized healthcare programs.The Brandman Centers for Senior Care (BCSC), a Program of All-inclusive Care for the Elderly (PACE), provides high-quality, comprehensive healthcare services. We are a program of Los Angeles Jewish Health, renowned for providing quality care to vulnerable seniors.The responsibilities of the Director of Quality & Compliance include, but are not limited to: Responsibilities:Manages all aspects of QAPI program and other review processes to ensure quality participant care.Assures compliance with all State and Federal regulations regarding PACE services.Serves as NPA representative for all quality related activities. Supervises the Quality and Compliance Coordinator to ensure accurate and timely submission of regulatory requirements including HPMS/CMS reporting and other related duties.Works closely with the Medical Director, Executive Director, and Interdisciplinary team (IDT) to identify standards, develop indicators, collect and analyze data and provide corrective action to improve performance.Maintains confidentiality of all records, documentation, and information that pertain to the QAPI and Compliance programs and serves as the PACE HIPAA Privacy Officer, working with the LAJH HIPAA officer.Serves as the BCSC PACE Compliance Officer.Coordinates and facilitates QAPI meetings and all PACE Committee and Sub-Committees. Presents detailed and complete reports at selected committees leading quality related discussions.Controls the Quality and Compliance Department budget. Understands fiscal issues and is appropriately involved in meeting budget targets. Provides oversight and direction for development, change control management, and implementation of PACE policies and procedures. Facilitates ad hoc workgroups for the development of policies, procedures, protocols, flowcharts and other job aids.Organizes and serves as project lead for audits by regulatory agencies. Develops tools to aid in preparation for audits; monitors progress of audit preparation; provides onsite direction for reviewers; develops and implements corrective action plans (CAP); and ensures timely submission and communication with regulators agencies regarding the audits.In collaboration with the LAJH Compliance Program, designs, organizes and implements the PACE Compliance Program. Monitors and measures compliance issues, CAPs, and the Fraud, Waste, and Abuse (FWA) program. Receives and documents reports of conflict of interest and non-compliance.Participates as a member of the BCSC PACE Management Team.Aggregates and analyzes information on indicators of participant risk and the care process as part of the QAPI program and provides monthly reports to members of the Quality & Compliance Committee and other members of the management team.Oversees the annual QAPI Plan update and works closely with the PACE Medical Director, Executive Director, and IDT to identify standards, develop indicators, collect and analyze data and provide corrective action to improve performance.Oversees completion of participant and caregiver satisfaction survey.Development of Annual QI Plan with BCSC Medical Director.Coordinates quality assurance activities related to new enrollees and voluntary and involuntary disenrollment. Works closely with the Executive Director and Center Manager to receive, document and resolve reports of participant rights violations, grievances, appeals and other issues related to services and quality of care. Monitors the grievance and appeal logs to ensure that they are up-to-date and that the grievance and appeal process is proceeding according to standards and regulations.Reports Level II incidents to funding agencies and leads Root Cause Analysis to prepare timely submissions to CMS.Educates and assists PACE BCSC physicians and staff regarding QAPI Program initiativesCollects aggregate information on medical specialist care of participants that is provided for analysis by the PACE Medical Director.Reports to the Center Manager any discrepancies in processes and systems that might present a compliance or regulatory concern, suggests process improvement remedies, and coordinates improvement team efforts.Supervises the development, management, and maintenance of all BCSC provider and vendor contracts.Works closely with LAJH Medical Staff and Contracting DepartmentsAssures contracted Provider orientation. Oversees maintenance of vendor and provider database in a timely fashion.Conducts audit of all contracts to assure completion and compliance. Coordinates and assists to assure staff educational programs.Conducts audits to assure compliance with educational requests. Education & Experience:Degrees and Diplomas: Master’s degree in Nursing, Public Health, Quality Management, Health Care Management or related field. RN preferred. Certificates, Licenses: Must have a valid California driver’s license. Experience: Minimum of two years of experience in management. Minimum of two years in the quality assessment and performance improvement area. Professional experience administering, collecting and analyzing data and survey results.Skills/Aptitudes: Excellent management and communication skills. Ability to handle complex interpersonal situations.Join Los Angeles Jewish Health and make a meaningful impact in the lives of seniors in our community. Become part of our compassionate team, dedicated to providing exceptional care and support. Apply today and start making a difference!
Accounts Receivable Manager
We truly value our employees and are committed to their success! We offer long-term employment opportunities with job stability, as well as support and encouragement for career growth and advancement. Our comprehensive benefits package includes Health, Dental, and Vision insurance, Paid Time Off, 9 Paid Holidays, a 403(b) Retirement Plan with company matching, and company-paid Life Insurance. Join our team and experience a workplace culture that fosters teamwork, growth, and support!Los Angeles Jewish Health has been a trusted provider of senior healthcare for over 100 years, offering a wide range of services that prioritize excellence and Jewish values. We serve more than 4,000 seniors across our San Fernando Valley campuses, delivering personalized care tailored to each individual’s needs, from independent living to specialized healthcare programs.The responsibilities of the Accounts Receivable Manager include, but are not limited to: Responsibilities:Supervise and manage the organization’s accounts receivable and business office systems.Oversee AR follow-up and Denial Management operations to meet financial, productivity, and quality goals.Collaborate with the AR Director to identify department training needs, including system education, industry updates, and process/protocol changes.Ensure staff productivity and quality standards are met by working closely with the team.Utilize reporting and analytics to track key performance metrics, identify trends, and pinpoint process improvement opportunities.Provide superior customer service to residents, internal and external customers.Develop and monitor policies and practices for compliance with regulations and standards.Set goals for the Fiscal AR team and track progress toward achievement.Stay current on industry regulations, federal/state laws, and revenue cycle best practices.Provide AR Director with regular feedback on AR performance and continuous improvement initiatives.Coach and mentor staff to foster professional growth and development.Participate in the orientation and training of newly hired staff members.Develop and implement ongoing training programs to enhance employees' skills, knowledge, and productivity.Provide leadership and direction to staff, promoting a creative and productive work environment to meet/exceed performance standards.Monitor and measure staff performance, addressing concerns and ensuring efficient, accurate, and productive work.Ensure compliance with all policies and procedures; recognize exemplary compliance and take corrective actions as necessary.Make decisions and take actions to ensure the efficient daily operation of the department.Experience and Skills:Education:High School Diploma or GED required.Basic accounting course and/or degree preferred.Qualifications:Minimum of five years of healthcare revenue cycle supervisory or management experience required.Proven ability to build and lead an effective AR follow-up and denials management team with measurable results.In-depth knowledge of SNF medical insurance billing and follow-up procedures, including HMO, PPO, Medicare, Medi-Cal, Medi-Cal Managed Care, and indemnity plans.Experience with SNF billing systems required; experience with Matrixcare software systems is a plus.Strong organizational, time management, and communication skills.Proficient in Microsoft Office Suite.Join Los Angeles Jewish Health and make a meaningful impact in the lives of seniors in our community. Become part of our compassionate team, dedicated to providing exceptional care and support. Apply today and start making a difference!#LAJH1
Maintenance Technician - PACE West LA
We truly value our employees and are committed to their success! We offer long-term employment opportunities with job stability, as well as support and encouragement for career growth and advancement. Our comprehensive benefits package includes Health, Dental, and Vision insurance, Paid Time Off, 9 Paid Holidays, a 403(b) Retirement Plan with company matching, and company-paid Life Insurance. Join our team and experience a workplace culture that fosters teamwork, growth, and support!Los Angeles Jewish Health has been a trusted provider of senior healthcare for over 100 years, offering a wide range of services that prioritize excellence and Jewish values. We serve more than 4,000 seniors across our San Fernando Valley campuses, delivering personalized care tailored to each individual’s needs, from independent living to specialized healthcare programs.The Brandman Centers for Senior Care (BCSC), a Program of All-inclusive Care for the Elderly (PACE), provides high-quality, comprehensive healthcare services. We are a program of Los Angeles Jewish Health, renowned for providing quality care to vulnerable seniors.The Maintenance Technician is responsible for maintaining the grounds, facility, and equipment of BCSC West LA in a safe and efficient manner. The responsibilities of the Maintenance Technician include, but are not limited to: Maintenance Job Functions/Responsibilities:Receive and follow maintenance schedule/instructions from your supervisor and as outlined in our established maintenance policies and procedures.Perform routine maintenance and repair on the facility and equipment to include plumbing, plastering, electrical, carpentry, mechanical, etc., as directed, in accordance with established procedures.Replace burned out light bulbs, to include, exit lights, overhead lights, fluorescent lights, room call lights, etc., and perform cleaning duties wherever necessary.Service heating and cooling units/systems, as specified by the manufacturer, and in compliance with established policies and procedures.Perform scheduled/unscheduled maintenance tasks as directed in a timely manner.Report all accidents/incidents to your supervisor no matter how minor they may be. (NOTE: Such occurrences must be reported on the shift in which they occur.)Coordinate daily maintenance services with nursing services when performing routine assignments in resident living areas.Other related duties as may become necessary or as directed by your supervisor, department director, and/or administrator.Education and Experience:Degree and Diplomas: Must possess, as a minimum, a 10th grade education or its equivalent.Experience: On year maintenance experience required. Experience with hand tools and electrical equipment. Basic understanding of Electrical, plumbing, HVAC, etc. One-year experience working with the frail elderly.Skills/Aptitudes: Ability to speak Spanish is a plus.Join Los Angeles Jewish Health and make a meaningful impact in the lives of seniors in our community. Become part of our compassionate team, dedicated to providing exceptional care and support. Apply today and start making a difference!
Social Worker - MSW
We truly value our employees and are committed to their success! We offer long-term employment opportunities with job stability, as well as support and encouragement for career growth and advancement. Our comprehensive benefits package includes Health, Dental, and Vision insurance, Paid Time Off, 9 Paid Holidays, a 403(b) Retirement Plan with company matching, and company-paid Life Insurance. Join our team and experience a workplace culture that fosters teamwork, growth, and support!Los Angeles Jewish Health has been a trusted provider of senior healthcare for over 100 years, offering a wide range of services that prioritize excellence and Jewish values. We serve more than 4,000 seniors across our San Fernando Valley campuses, delivering personalized care tailored to each individual’s needs, from independent living to specialized healthcare programs.The responsibilities of the Social Worker - MSW include, but are not limited to: Responsibilities:Must possess the ability to deal tactfully with personnel, residents, family members, visitors, government agencies/personnel and the general public.Must have advanced training in hospital or long-term administration.Must be knowledgeable of reimbursement regulations and nursing and medical practices and procedures, as well as laws, regulations, and guidelines pertaining to long-term care administration.Must be familiar with the laws, regulations, and guidelines governing personnel administration.Must have patience, tact, cheerful disposition and enthusiasm, as well as be willing to handle residents, staff, and visitors based on whatever maturity level at which they are currently functioning.Must be able to communicate policies, procedures, regulations, reports, etc., to personnel, residents, family members, visitors, and government agencies/personnel.Knowledge of charting via Minimum Data Set (MDS).Experience completing psychosocial evaluations, social histories, cognitive, mood and behavioral assessments.Quarterly Care Plan meeting attendance is required and completion of treatment plans within prescribed time frames.Experience providing services to the elderly population and their families.Familiarity of Resident Rights and Advance Directives.Knowledge of Discharge Planning policy and procedures.Will act as liaison and referral with psychiatric and psychological service providers as well as ancillary service providers.Must be a team player with strong clinical skills.Experience and Skills:Master’s Degree, MSW required.Must possess a working knowledge of long-term care operational standards set forth in the Federal Register, Requirements of participation. Experience working with the elderly.Join Los Angeles Jewish Health and make a meaningful impact in the lives of seniors in our community. Become part of our compassionate team, dedicated to providing exceptional care and support. Apply today and start making a difference!