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Open Payments Database

The Open Payments database is a federal tool used to search payments made by drug and device companies to physicians and teaching hospitals. It can be found at https://openpaymentsdata.cms.gov.

For informational purposes only, a link to the federal Centers for Medicare and Medicaid Services (CMS) Open Payments web page is provided here. The federal Physician Payments Sunshine Act requires that detailed information about payment and other payments of value worth over ten dollars ($10) from manufacturers of drugs, medical devices, and biologics to physicians and teaching hospitals be made available to the public.

Financial Assistance and Debt Collection Policies

The purpose of the policy is to provide patients with information on the Financial Assistance (Charity Care) available at Joyce Eisenberg Keefer Medical Center/Auerbach Geriatric Psychiatry Unit (“AGPU” or “Hospital”) and to outline the process for determining eligibility for Financial Assistance.

The policy can be found here

RCFE Regulations in California

Residential Care Facilities for the Elderly (RCFEs) in California, which encompass Assisted Living, Memory Care, and Continuing Care Retirement Communities (CCRCs), are highly regulated with a robust body of laws and regulations designed to promote resident independence and self-direction to the greatest extent possible in a residential, nonmedical setting. The California Department of Social Services, Community Care Licensing Division (CCLD) and Continuing Care Contracts Branch enforces these laws and regulations through the initial licensing process and periodic inspections.

RCFEs are regulated by the California Code of Regulations Title 22 , Division 6, Chapter 8. In addition, the RCFE Act establishes additional statutory requirements in many of the same areas as Title 22, and the Evaluator Manual is used for the application and enforcement of laws, policies, and procedures. Additional rules governing Continuing Care Retirement Communities are found in the Health and Safety Code and in the Evaluator Manual for RCFEs with Continuing Care.

There are also new laws which are not yet reflected in the regulations. Although the state has fallen behind in updating the regulations to reflect these new laws, the statutory requirements are in effect and being enforced throughout the state.

CALIFORNIA PRIVACY NOTICE

Effective Date: January 1, 2020

This California Privacy Notice (“Notice”) applies to “Consumers” as defined by the California Consumer Privacy Act (“CCPA”) as a supplement to other privacy policies or notices issued by Los Angeles Jewish Health (“LAJH,” “us,” “we,” “our”). In the event of a conflict between any other Los Angeles Jewish Health policy, statement, or notice and this Notice, this Notice will prevail as to California Consumers and their rights under the CCPA.

In accordance with the CCPA’s requirements, this Notice describes our collection, use, disclosure, and “Sale” of California Consumers’ “Personal Information” or “PI” as defined by the CCPA, as well as the rights California Consumers have under the CCPA. Terms defined in the CCPA that are used in this Notice have the same meanings as in the CCPA.

Consistent with the CCPA, job applicants, current and former employees and contractors, and subjects of certain business-to-business communications acting solely in their capacity as representatives of another business, are not considered Consumers for purposes of this Notice or the rights described herein.

Collection and Use of Personal Information

We collect PI about California Consumers as described in the table below.

Category

Examples of PI Collected

Sources of PI

Purposes for PI Collection

Categories of third parties with which the PI is shared, if shared

Identifiers

This may include but is not limited to: a real name, alias, postal address, email address, online identifier or username, telephone number, social security number, driver’s license number, passport number, insurance policy number, or other similar identifiers.

Directly from Consumer and Service Providers (e.g. customer service providers), healthcare providers, referral agency(ies), Government Entities.

(1) Managing interactions and transactions;
(2) corporate research and development;
(3) performing services,
(4) processing interactions; and
(5) security Including without limitation:
Fulfilling Consumer requests, consumer safety, processing payments/financing, advertising and incentivizing purchases.

Service Providers (e.g., customer service agencies, marketing firms, data analytics firms, referral agency(ies)), healthcare providers, banking partners, External Auditors, Government Entities.

Customer / Individual Records

This may include but is not limited to: bank account number, debit card number, credit report information, health information, criminal record information, background check information.

Directly from Consumer and Service Providers (e.g., customer service providers), healthcare providers, referral agency(ies), and Government Entities.

(1) Managing interactions and transactions;
(2) corporate research and development;
(3) performing services;
(4) processing interactions; and
(5) security Including without limitation:
Fulfilling Consumer requests, consumer safety, processing payments/financing, advertising and incentivizing purchases.

Service Providers (e.g., customer service agencies, marketing firms, data analytics firms), healthcare providers, referral agency(ies), banking partners, External Auditors, Government Entities.

Protected Characteristics

This may include but is not limited to: sex, race, ethnicity, military/veteran status, marital status, sexual orientation, religion, and disability.

Directly from Consumer and/or referral agency(ies).

(1) Processing interactions and transactions, and personalizing services.

Including without limitation:
Processing payments/financing, personalizing services, processing medical and government paperwork.

Service Providers, External Auditors and Government Entities.

Commercial Information / Purchase Details

This may include but is not limited to: records of purchase history or purchase tendencies.

Directly from Consumer.

Fulfilling Consumer requests, consumer safety, processing payments/financing, advertising and incentivizing purchases.

Business Partners (e.g., banking partners offering financing), External Auditors and Government Entities.

Internet Usage Information

This may include but is not limited to: browsing history, search history, and information regarding Consumer’s interaction with an Internet Web site, application or advertisement.

Directly from Consumer, Service Providers (e.g. website provider, marketing firm), and Data Resellers.

(1) Managing interactions and transactions;
(2) corporate research and development;
(3) security; and
(4) debugging.

Service Providers (e.g., website hosts).

Geolocation Data

This may include but is not limited to: precise physical location, movements, or travel patterns.

Directly from Consumer and Data Resellers.

(1) Managing interactions and transactions;
(2) performing services;
(3) corporate research and development;
(4) personalizing services;
(5) safety and security;
(5) debugging Including without limitation:
Selling services, customer service, auditing anonymous users, detecting security incidents or abnormalities, internal research.

Service Providers (e.g., website hosts, marketing agencies).

Sensory Data

This may include but is not limited to: closed circuit TV, video recording in communications.

Directly from Consumer and Service Providers (e.g. video recording agencies).

(1) Corporate research and development;
(2) quality assurance; and (3) safety and security.

Service Providers (e.g., customer service / video or call recording agency).

Inferences from PI Collected

This may include but is not limited to: creating consumer profiles reflecting preferences and predispositions.

Directly from Consumer, Service Providers (e.g., marketing firm, referral agency(ies)), Data Resellers.

(1) Performing services; and
(2) corporate research and development Including without limitation:
Advertising and incentivizing purchases.

Service Providers (marketing firms, referral agency(ies)).

In addition, we may collect, use, and disclose your PI as required or permitted by applicable law. We do not treat “Deidentified” data or “Aggregate Consumer Information” as PI, and we reserve the right to convert, or permit others to convert, your PI into Deidentified data or Aggregate Consumer Information.

Subject to the CCPA’s restrictions and obligations, our affiliates, service providers, and vendors also may use your PI for some or all of the above-listed business purposes.

We may share your PI with certain business partners, service providers, vendors (including those that facilitate interest-based advertising and other advertising and marketing), and other parties as described in the table above.

Los Angeles Jewish Health has not “Sold” (as the term “Sell” is defined by the CCPA) Consumer PI in the past year.

California Privacy Rights

Under the CCPA, California Consumers have certain rights which they may exercise independently or through an authorized agent. CCPA rights requests are subject to an identification and verification process. We will not fulfill a CCPA request unless we have been provided sufficient information for us to reasonably verify the identity of the requestor and the validity of the request.

Some PI we maintain about Consumers (e.g., clickstream data) is not sufficiently associated with enough PI about the Consumer for us to be able to verify that it is a particular Consumer’s PI. Accordingly, we will not include such information in response to Consumer requests. If we cannot comply with a request, we will explain the reasons in our response. You are not required to create an account with us to make a verifiable request, but you may use your account to do so. We will use PI provided in your request to verify your identity or authority to make the request and to track and document request responses, unless you also provided the PI to us for another purpose.

Your California Consumer privacy rights are described below. To make a request, email us at info@lajh.org or call us at 855.227.3745. You may be required to provide certain PI to allow us to verify that you are the Consumer about whom the request is being made. If you request that we provide you with specific pieces of information about you, we will apply heightened verification standards. An authorized agent may submit a request on behalf of a Consumer if the Consumer has provided the authorized agent with power of attorney in accordance with California law; alternatively, the agent must (1) present verifiable written authorization from the Consumer that the agent has the Consumer’s permission to submit the request; and (2) independently verify the agent’s own identity with Los Angeles Jewish Health.

We may collect, use, and disclose your PI as required or permitted by applicable law. Please note we are not obligated to comply with Consumer requests to the extent that doing so would infringe on our, or any other person’s or party’s, rights, or conflict with applicable law.

Disclosure Rights

You have the right to request that we disclose the following information about your PI that we have collected and are maintaining for the 12-month period prior to your request date. Consumer requests of this nature may be made no more than two times in a 12-month period.

  • The categories of PI we have collected about you.
  • The categories of sources from which we collected your PI.
  • The business or commercial purposes for collecting or Selling your PI.
  • The categories of third parties to whom we have shared your PI.
  • The specific pieces of PI we have collected about you.
  • A list of the categories of PI disclosed for a business purpose in the prior 12 months, or that no disclosure occurred.
  • A list of the categories of PI Sold about you in the prior 12 months, or that no Sale occurred.

You have the right to make or obtain a portable copy of your PI that we (1) collected in the 12 months prior to the request date, and (2) currently are maintaining. Please note that we retain PI for various time periods in accordance with applicable law and our internal recordkeeping policies and procedures.

“Do Not Sell” Rights

We do not Sell California Consumer PI as defined under the CCPA, and until such time as we change our practices by updating this Notice, will treat PI collected under this Notice as subject to a “do not sell” request.

Some browsers include features that may be characterized as “Do Not Track” signals. Like many online services, we currently do not alter our practices when we receive a “Do Not Track” signal from a visitor’s browser. Further, we do not interpret “Do Not Track” signals to represent a “do not sell” request for CCPA purposes. We understand that various parties are developing “do not sell” signals and we may recognize certain such signals if we conclude such a program is appropriate. We do not interpret the use of third-party cookies as representing a sale of California Consumer PI.

Deletion Rights

Except to the extent we have a basis for retention under CCPA, you may request that we delete your PI that we collected directly from you and are maintaining. Our retention rights include, without limitation, to complete transactions and service you have requested or that are reasonably anticipated, for security purposes, for legitimate internal business purposes, including maintaining business records, to comply with applicable laws and regulations, to exercise or defend legal claims, and to cooperate with law enforcement.

Non-Discrimination Rights

We will not discriminate against you in a manner prohibited by the CCPA because you exercise your CCPA rights.

Other California Notices

California’s “Shine the Light” law permits California residents to request certain information regarding our disclosure of PI to third parties for their own direct marketing purposes.

We do not share personal information with third parties for their direct marketing purposes. If you are a California resident, you may request information about our compliance with the Shine the Light law by contacting us emailing us at info@lajh.org or by sending a letter to Los Angeles Jewish Health, 7150 Tampa Ave., Reseda, CA 91335 (Attention: Legal Counsel – Shine the Light). Any such request must include “California Privacy Rights Request – Shine the Light” in the first line of the description and include your name, street address, city, state, and ZIP code. Please note that we are only required to respond to one request per Consumer each year, and we are not required to respond to requests made by means other than through this email address or mail address.

Contact Us

For more information regarding your California privacy rights, you may contact us at 8552273745 or email us at info@lajh.org. You may also write to us at: Los Angeles Jewish Health, 7150 Tampa Ave., Reseda, CA 91335

PRIVACY POLICY

We have designed this website to help current residents, prospective residents, and their families make decisions regarding options for senior living and senior care. Your trust is important to us, and we take online privacy seriously.

This Online Privacy Policy applies to information about you that Los Angeles Jewish Health. (“LAJH,” “we,” or “us”) may obtain when you visit LAJHealth.org (the “Site”). Below we describe how Los Angeles Jewish Health handles information obtained from visitors to the Site, including the types of information gathered and tracked, how such information may be used, and with whom the information may be shared. We also outline your choices regarding how your information may be used, how we safeguard the information we collect, and how you may contact us regarding our privacy practices.

Information Collection

Information You Submit

We may obtain information that you provide directly to us through the Site, for example when you schedule a tour, apply for a job, or contact us using our online form. The information you submit may include personally identifiable information, which is information that could reasonably be used to identify you individually, such as your name, postal address, email address, or telephone number.

Information Obtained Using Automated Means

We also may collect information relating to your use of our Site through various technologies and automated data collection tools, such as cookies (described below). For example, when you visit our Site, we may log certain information that your browser sends us, such as your IP address, device identifier, browser characteristics, language preferences, access time, and referring website addresses. If you received or responded to our digital advertisements, we may use these technologies to determine whether you opened an email or clicked on a link contained in an email.

A “cookie” is a small data file stored by your web browser on your device that identifies your computer. Cookies may be used for a variety of purposes, including to measure website usage and effectiveness and to allow for ease of navigation or use. For example, cookies may be used to recognize a user’s device and associate it with profile information or user preferences or track the pages a user clicks on while visiting the website. Most web browsers accept cookies by default, but you may be able to adjust your browser settings to turn off cookies or to notify you before you receive a cookie, giving you the chance to decide whether to accept it or not. Please note that certain features of the Site may not be available if cookies are disabled, and disabling cookies may invalidate opt outs that use cookies to recognize devices that have opted out.

Information about your use of this Site and other websites may be collected across time, devices, and websites for various purposes, including to associate different devices you use and to deliver relevant and/or retargeted content.

Data Analytics

We also may use third-party web analytics services, such as Google Analytics. These service providers help us understand our audience and analyze how visitors use the Site.

To learn more about how Google may use information collected through the Site, click here. To learn more about opting out of data collection through Google Analytics, click here.

Your web browser may have settings that allow you to transmit a “Do Not Track” signal when you visit various websites or use online services. Like many websites and online services, this Site is not designed to respond to “Do Not Track” signals received from browsers. To learn more about “Do Not Track” signals, you may wish to visit All About DNT.

Information We Obtain From Other Sources

We also may obtain information about you from third parties, such as demographic or marketing firms, and combine it with information we collect about you through the Site. This combined information may be used to help us improve the accuracy and completeness of our records, and to help us better tailor our interactions with you.

Information Use

We may use the information we collect about you through this Site for various purposes, including to:

  • Personalize and improve your online experience, such as by providing you with content that may interest you and making navigation on our Site easier;
  • Respond to your emails or other requests, inquiries, comments, or questions (to respond effectively we may share information with others, for instance, a specific Los Angeles Jewish Health community or regional staff member who can best handle your request);
  • Monitor and analyze trends, usage, and activities of visitors to, and users of, the Site;
  • Improve the Site, our marketing, and products or services we may offer;
  • Contact you regarding your use of the Site or, in our discretion, changes to our policies;
  • Verify and/or authenticate a user’s identity;
  • Provide users with information that we believe may be useful to them, such as information about products or services offered by us or by others;
  • Prevent fraud or other misuse of the Site, including protecting our rights and the rights of affiliates or related third parties;
  • Maintain records of our transactions and communications;
  • Comply with applicable laws, regulations, or legal process as well as industry standards and our company policies;
  • Prevent, investigate, identify, or take any other action with regard to any suspected or actual fraudulent or illegal activity or any activity that violates our policies; or
  • For any other purpose, with your consent.

We also may use the information we obtain about you in other ways for which we provide notice at the time of collection.

In addition, as described above, we use cookies and other automated tools for purposes such as recognizing your device when you visit the Site, monitoring your activity as you navigate the Site, or analyzing your use of the Site. This information may be used to track your activity over time on various websites and services, as well as across different devices you may use to access the Internet and our Site.


Information Sharing

We may share your information (1) if we are required to do so by law or legal process (such as in response to a subpoena or court order or similar government or law enforcement request for information); (2) when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss, to protect property or safety, or in connection with the investigation of possible fraud or other illegal activity; or (3) as needed to enforce our policies.

Business Transfers

We reserve the right to transfer any information we obtain through the Site in the event of a joint venture, partnership, merger, or other collaboration with another organization, or in the event we sell or transfer all or a portion of our business or assets (e.g., further to a reorganization, liquidation, or any other business transaction, including negotiations of such transactions).

Online Advertising

Los Angeles Jewish Health does not deliver third-party online advertisements on our Site, but we may advertise our services on other websites that we do not control. Those third-party websites may have their own privacy policies that explain their practices relating to advertising, including what type of information they may collect about your Internet usage. Los Angeles Jewish Health does not provide information relating to your usage of this Site to website operators or network advertisers except as may be permitted pursuant to this Privacy Policy.

Links to Non-LAJH Websites

This Site may include links to non-LAJH websites for your convenience and information. These third-party websites may have their own privacy policies or notices, which we encourage our users to review. This Online Privacy Policy applies solely to information collected through this Site. Los Angeles Jewish Health is not responsible for the privacy practices or content of any linked websites that we do not control.

Information Security

Los Angeles Jewish Health implements appropriate physical, administrative, and technical safeguards to help us protect personally identifiable information collected through the Site. Although we use reasonable efforts to safeguard information, transmission via the Internet is not completely secure and we cannot guarantee the security of your information collected through the Site.

Social Features

The Site may include features that are designed to permit interactions that you initiate between the Site and third-party websites or services, including third-party social networks (collectively, “Social Features”). For example, you may be able to “like” or “share” content from this Site on other websites or services.

If you use Social Features on the Site, both Los Angeles Jewish Health and the third-party services that operate those Social Features may have access to certain information about you and your use of both this Site and theirs. The information we collect in connection with your use of Social Features is subject to this Online Privacy Policy. The information collected and stored by the third parties remains subject to those third parties’ privacy policies, including whether they share information with us, the types of information shared, and your choices with regard to what is visible to others on their websites or services.

Children’s Privacy

The Site is not intended for children, nor is it targeted to children under the age of thirteen (13). We do not knowingly collect personal information from children under the age of 13 through the Site, and if we learn that we have received information from a visitor under the age of 13, we will delete such information in accordance with applicable law.

Your Choices

You may unsubscribe from receiving promotional emails from us by following the “unsubscribe” instructions provided in those email communications. Click here to manage your profile. Please note that even if you opt out of receiving promotional communications from us, we may continue to send you non-promotional emails, such as communications regarding our ongoing relationship with you.

Many web browsers provide options to allow you to stop accepting new cookies, or to disable existing cookies. Please be aware that if you disable cookies on your device, you may not be able to use certain features of the Site or other websites. In addition, disabling cookies may invalidate opt outs that use cookies to recognize devices that have opted out.

Changes to this Online Privacy Policy

Los Angeles Jewish Health reserves the right to change or restate this Online Privacy Policy, which may be amended from time to time. If we make changes, we will notify you by revising the date at the top of this page. We encourage you to review this Online Privacy Policy whenever you visit the Site to stay informed about our information practices. Use of this Site following such revisions constitutes your acceptance of the revised Privacy Policy then in effect.

California Privacy Rights

California law permits customers in California to request certain details about how their “personal information” (as defined by California Civil Code Section 1798.83) is shared with third parties for direct marketing purposes. We do not share personal information with third parties or affiliates for those third parties’ or affiliates’ own direct marketing purposes. California customers may request information about our compliance with this law by contacting us at info@lajh.org or by postal mail sent to:

Los Angeles Jewish Health
Attention: California Privacy Rights Request
7150 Tampa Ave.

Reseda, CA 91335

Your inquiry must specify “California Privacy Rights Request” in the subject line of the email or the first line of the letter, and include your name, street address, city, state, and ZIP code. Please note that we are only required to respond to one request per consumer each year.

Information for Visitors Outside the United States

If you are visiting this Site from outside the United States, please be aware that information we collect through the Site may be transferred to and stored on our servers in the United States. By using the Site, you acknowledge and consent to your personally identifiable information being transferred to, and processed in, the United States as described in this Privacy Policy. Please be aware that the data protection laws and regulations applicable to your personally identifiable information transferred to the United States may be different from the laws in your country of residence.

Contact Us

If you have a question about this Privacy Policy or about Los Angeles Jewish Health’s information practices, you may email us at info@lajh.org. You also may contact us at:

Los Angeles Jewish Health
Attention: Privacy Inquiry
7150 Tampa Ave

Reseda, CA 91335

Depending on the nature of your inquiry, we may ask you for certain information to verify your identity or to provide other details to help us to respond to your request.

TERMS OF USE

Welcome to our website for Los Angeles Jewish Health (“LAJH”). We offer this site to help residents and prospective residents and their families make decisions regarding senior living and senior care. We have established a few ground rules to help make this site helpful and safe for all our visitors. Please carefully read all of these terms and conditions (the “Terms of Use”) prior to using this site. If you do not agree to these Terms of Use or the Privacy Policy, do not use this website.

Applicability & Acceptance of Terms

By using this site, you expressly agree to these terms and conditions without limitation or qualification. If you choose not to agree to these terms, then you may not use this site. Los Angeles Jewish Health reserves the right to change these terms and conditions at any time without prior notice to you. You agree that each visit you make to this site shall be subject to the then-current Terms of Use. By accessing and/or browsing this site, you accept without limitation or qualification these Terms of Use and acknowledge that any other agreement between you and Los Angeles Jewish Health regarding the subject matter hereof is superseded and of no force or effect.

Right to Use Site

You represent and warrant to Los Angeles Jewish Health that you are at least 18 years of age or have obtained the prior consent of your parents and that you possess the legal right and ability to enter into this Agreement, including without limitation that you have the authority to contractually bind the organization that you represent.

Privacy Policy

Los Angeles Jewish Health cares about your privacy concerns. For additional information, please read our privacy policy in full here, which is incorporated into and made part of this Terms of Use.

Copyright

This site, including all material contained in this site, is protected by copyright unless specifically indicated otherwise. The protected materials include but are not limited to text, graphics, photographs, videos, logos, buttons, icons and images. Such material may not be used except as provided in these terms and conditions without the express written permission of Los Angeles Jewish Health. Subject to these terms and conditions, Los Angeles Jewish Health grants you limited, revocable, non-transferrable, and non-exclusive permission to access and use this site only to display the site on your Internet browser and to print or copy portions of this site solely for your personal, non-commercial use only, provided that you retain all copyright and other ownership notices contained on the materials. You may not, however, distribute, modify, transmit, reuse, report, or develop derivative works from such materials, or otherwise use the contents of the site for public or commercial purposes. This includes the use of any text, images, audio and/or video without express written permission of Los Angeles Jewish Health. The images of people or places displayed on this site are either owned by Los Angeles Jewish Health or are used with permission. The use of these images is prohibited unless specifically permitted by these Terms of Use or specific permission provided elsewhere. Any unauthorized use of these images may violate copyright laws, trademark laws, the laws of privacy and publicity, and/or communications regulations and statutes.

Notice of and Procedure for Copyright Infringement

Los Angeles Jewish Health respects others’ intellectual and proprietary rights. In accordance with the Digital Millennium Copyright Act, Los Angeles Jewish Health has designated a Copyright Agent to receive notice of claims of alleged copyright infringement on the site. If you believe that your copyrighted material has been used or copied in a way that constitutes copyright infringement and such infringement is occurring on this site, please send Los Angeles Jewish Health’s Designated Agent (identified below) a notice containing the following:

  1. An electronic or physical signature of the person authorized to act on behalf of the owner of the copyrighted work(s) that is/are alleged to have been infringed;
  1. A description of the copyrighted work(s) that you claim is/are infringing and the location where the original or an authorized copy of the copyrighted work(s) exists/exist (for example, the URL of website where the copyrighted work(s) is/are lawfully published; the name, edition and page(s) of a book, etc.);
  1. A description of where the material that you claim is/are infringing is/are located on this site, including the URL, so that Los Angeles Jewish Health can locate the material;
  1. Your name, address, telephone number and email address;
  1. A statement that you have a good faith belief that the use of the material identified in the notice is not authorized by the copyright owner, its agent, or applicable law; and
  1. A statement by you, under penalty of perjury, that the above information is accurate and that you are the copyright owner or are authorized to act on behalf of the copyright owner.

NOTE: THE NOTICE REQUIRED BY THIS SECTION IS EXCLUSIVELY FOR NOTIFYING LOS ANGELES JEWISH HEALTH THAT COPYRIGHTED WORK(S) MAY HAVE BEEN INFRINGED. DO NOT SEND ANY NOTICES OR INQUIRIES UNRELATED TO ALLEGED COPYRIGHT INFRINGEMENT TO LOS ANGELES JEWISH HEALTH’S DESIGNATED AGENT. SUCH NOTICES OR INQUIRIES SHOULD INSTEAD BE SENT TO THE EMAIL ADDRESS OR MAILING ADDRESS LISTED BELOW IN THE SECTION TITLED “CONTACT INFORMATION”.

Contact Information

Please send any notices, questions, comments or concerns regarding this website (other than notifications of claimed copyright infringement) to:

LAJH Website Coordinator
Los Angeles Jewish Health

7150 Tampa Ave.

Reseda, CA 91331

Availability and Use of Site

Access to this site may be interrupted from time to time and may not be error free or bug free. The availability of this site depends on many factors, including some factors that are beyond Los Angeles Jewish Health’s control, such as your connection to the Internet and the Internet backbone. Los Angeles Jewish Health shall not be liable to you if you cannot use this site due to any reason beyond Los Angeles Jewish Health’s control.

Disclaimers of Warranties and Limitations on Liability

THIS SITE IS PROVIDED TO YOU ON AN “AS IS” BASIS. Los Angeles Jewish Health makes no representations or warranties of any kind, express or implied, as to the operation of this site or to the information contained therein. This includes, but is not limited to, the text, reviews, graphics, audio, video, downloads, attachments, icons, buttons, images, services and products contained on this site. Los Angeles Jewish Health fully disclaims, to the full extent permissible under applicable law, all warranties, express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Neither Los Angeles Jewish Health nor any other person or entity involved in creating, producing or delivering this site, shall be liable for any damages of any kind arising from the use of this site, including, but not limited to, direct, indirect, incidental, punitive, and consequential damages or from your reliance on the quality, accuracy, or reliability of the business listings, ratings, reviews (including their content, order and display), or metrics found on, used on, or made available through the site. This limitation of liability applies without limitation to any damages or injury caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction or unauthorized access to, alteration of, or use of record, whether for breach of contract, tortuous behavior, negligence, or under any other cause of action. Los Angeles Jewish Health shall not assume responsibility and shall not be liable for any damages to, or viruses that may infect your computer equipment or other property on account of your access to, use of, or browsing in this site, or of your downloading of any materials, data, text, images, video, or audio from this site. Los Angeles Jewish Health assumes no responsibility or liability arising from the content of this site, as well as any offsite pages or additional sites linked to this site, for any error, defamation, invasion of privacy, libel, slander, omission, falsehood, obscenity, pornography, profanity, danger or inaccuracy contained therein. Los Angeles Jewish Health may fully cooperate with any law enforcement authorities or court order requesting or directing the disclosure of the identity of any person posting any such information or materials.

Accuracy of Web Sites Including Future Revisions

While Los Angeles Jewish Health uses reasonable efforts to include accurate, up-to-date information on this site, Los Angeles Jewish Health does not make any representations or warranties as to the site’s accuracy. Los Angeles Jewish Health assumes no responsibility or liability for any errors or omissions in the content of this site. Los Angeles Jewish Health does not warrant or represent that your use of materials on this site will not infringe rights of third parties not owned by or affiliated with Los Angeles Jewish Health, and you assume any such risk associated with your use of this site.

Links

As a courtesy to you, this site may offer links to other websites. Some of these sites may be affiliated with Los Angeles Jewish Health, while others are not. Los Angeles Jewish Health has not reviewed all other sites which may be linked to this site and is not responsible for the contents of any off-site pages or any other sites linked to this site.

Confidential Information

DO NOT SEND ANY CONFIDENTIAL INFORMATION OR PATIENT HEALTH INFORMATION TO THIS SITE. Any communication or material that you transmit to this site by electronic mail or otherwise, including any data, questions, comments, suggestions, or the like is and will be treated as non-confidential and non-proprietary. You agree that such information is non-confidential and non-proprietary. Anything that you transmit or post to this site may be used by Los Angeles Jewish Health or its affiliates for any purpose, including, but not limited to reproduction, disclosure, transmission, publication, broadcast, and posting. Furthermore, Los Angeles Jewish Health is free to use any ideas, concepts, know-how or techniques contained in any communication you send to this site for any purpose whatsoever.

User Conduct

You are the sole person that is responsible for any and all information that you post, upload, email or transmit to or from this site, including, but not limited to, all information, reviews, data, text, software, music, sound, photographs, graphics, video, audio, messages, or other material. You may not post or transmit any unlawful, threatening, libelous, defamatory, obscene, scandalous, inflammatory, pornographic, or profane materials or any material that could constitute or encourage conduct that would be considered a criminal offense, give rise to civil liability, or otherwise violate any law. You may not collect or store personal information about other users or stalk or harass another user.

Content

“Content” means text, images, photos, audio, video, location data, and all other forms of data or communication. “Your content” means content that you submit or transmit to, through, or in connection with the site such as ratings, reviews, compliments, and information that you publicly display. You alone are responsible for your content, and once published, it cannot always be withdrawn. You assume all risks associated with your content including anyone’s reliance on its quality, accuracy, or reliability or any disclosure by you of information in your content that makes you personally identifiable. You may not imply that your content is in any way sponsored or endorsed by Los Angeles Jewish Health. You own your content. However, you hereby grant to Los Angeles Jewish Health the perpetual, irrevocable, and royalty-free right and license to use your content in a number of different ways including publicly displaying it, reformatting it, incorporating it into advertisements and other works, creating derivative works from it, promoting it, and distributing it. By “use” we mean use, copy, publicly perform and display, reproduce, distribute, modify, translate, remove, analyze, commercialize, and prepare derivative works from your content. Moreover, Los Angeles Jewish Health may alter or modify your content, or remove your content from the site entirely, in its sole discretion and without requiring your permission or notice to you. However, Los Angeles Jewish Health owns the Los Angeles Jewish Health content, including but not limited to visual interfaces, interactive features, graphics, design, compilation, including but not limited to our compilation of user content and other site content, computer code, products, software, aggregate user review ratings, and all other elements and components of the site excluding your content, user content and third party content. We have no obligation to retain or provide you with copies of your content, nor do we guarantee any confidentiality with respect to your content. It is a violation of our User Conduct guidelines to, for example, write a fake or defamatory review, trade reviews with other businesses, or compromise someone or be compensated to write a review. You also agree not to, and will not assist, encourage, or enable others to access, retrieve or index any portion of the site for purposes of constructing or populating a searchable database of business reviews.

Reviews

Reviews shall be accurate and not misleading, indicative of a personal experience, and apply directly to the community upon whose page it is left by the reviewer.

Termination

In addition to any other legal or equitable remedies, Los Angeles Jewish Health may, without prior notice to you, deny your access to and use of this site, in whole or in part, and/or revoke any or all of your other rights granted under this Agreement. Any termination of this Agreement shall not affect the respective rights and obligations of the parties arising before the date of termination.

Indemnity

You agree to indemnify, defend, and hold harmless Los Angeles Jewish Health, its subsidiaries and affiliates, agents, officers, directors, attorneys, or other employees from any claim or demand, including reasonable attorneys’ fees, made by anyone due to or arising from content you submit, post, transmit, or make available through this site, your use of this site, your connection to this site, your violation of these Terms of Use, or your violation of any rights of another.

Applicable Law & General Information

This site is created and controlled by Los Angeles Jewish Health in Los Angeles, CA, USA. As such, the laws of the California and the United States shall apply to these Terms of Use, including the Los Angeles Jewish Health Privacy Policy, without giving effect to any principles of conflicts of laws. You agree to submit to the personal jurisdiction of the state and federal courts located in the California for any claim or dispute against Los Angeles Jewish Health arising under these Terms of Use, including the Los Angeles Jewish Health Privacy Policy. This provision shall survive termination for any reason.

This shall be the entire agreement, superseding all prior agreements between you and Los Angeles Jewish Health regarding this site. If any portion of these Terms of Use is found to be void, invalid or otherwise unenforceable, then that portion shall be deemed to be superseded by a valid, enforceable provision that matches the intent of the original provision as closely as possible. In such event, the remainder of these Terms of Use shall continue to be enforceable and valid according to terms contained herein.

You must file any claim arising from the use of this site within one year from the date on which the claim arises. The failure of Los Angeles Jewish Health to exercise or enforce any right or provision of the Terms of Use shall not constitute a waiver of said right or provision. Finally, the section titles in the Terms of Use are for your convenience only and carry no contractual or legal effect whatsoever.

Website Privacy Notice

We recognize that you may be concerned about our use and disclosure of your personal information. Your privacy is very important to us, and the following will inform you of the information that we, Los Angeles Jewish Health, may collect from you, and how it is used. By using our website, LAJHealth.org, you are accepting the practices described in this policy.

Information Collection

We may collect non-personal information, such as a domain name and IP Address. The domain name and IP address reveals nothing personal about you other than the IP address from which you have accessed our site. We may also collect information about the type of Internet browser you are using, operating system, what brought you to our Website, as well as which of our Web pages you have accessed.

Additionally, if you communicate with us regarding our Website or our services, we will collect any information that you provide to us in any such communication.

We may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Information Use

We use the collected information primarily for our own internal purposes, such as providing, maintaining, evaluating, and improving our services and Website, fulfilling requests for information, and providing customer support.

Security

We follow generally accepted industry standards to protect the information submitted to us, both during transmission and once we receive it.

If we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Cookies

We use "cookies" on this site. A cookie is a piece of data stored on a site visitor's hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.

Sharing

We will not sell or otherwise provide the information we collect to outside third parties for the purpose of direct or indirect mass email marketing.

We will disclose personal information and/or an IP address, when required by law or in the good-faith belief that such action is necessary to:

  • Cooperate with the investigations of purported unlawful activities and conform to the edicts of the law or comply with legal process served on our company
  • Protect and defend the rights or property of our Website and related properties
  • Identify persons who may be violating the law, the rights of third parties, or otherwise misusing our Website or its related properties

Please keep in mind that whenever you voluntarily disclose personal information online - for example through e-mail, discussion boards, or elsewhere - that information can be collected and used by others. In short, if you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return.

Ultimately, you are solely responsible for maintaining the secrecy of your personal information. Please be careful and responsible whenever you are online.

Links

This Website may contain links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Surveys & Contests

From time-to-time our site may request information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.

Consent

By using this Website, you consent to the collection and use of information as specified above. If we make changes to our Privacy Policy, we will post those changes on this page. Please review this page frequently to remain up-to-date with the information we collect, how we use it, and under what circumstances we disclose it. You must review the new Privacy Policy carefully to make sure you understand our practices and procedures.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at or via mail Attn: Privacy Officer, 7150 Tampa Ave., Reseda, CA 91331.

Los Angeles Jewish Health Social Media Public Policy

As an organization that promotes conversation about health and community, we at Los Angeles Jewish Health welcome the engagement of our social media followers. Our postings on social media receive a variety of comments, and many of such comments contribute to our social media pages. However, we reserve the right to remove comments and/or content on Los Angeles Jewish Health posts/pages that we identify as dangerous or inappropriate.

Comments/content are subject to removal if identified as:

  • Threatening, abusive or hateful
  • Obscene or indecent
  • Defamatory or libelous
  • False, deceptive or misleading
  • Compromising the safety of Los Angeles Jewish Health staff
  • Exposing any patient information
  • Containing photos obtained without proper consent
  • Containing copyrighted material
  • Spam, self-promoting or irrelevant in nature
  • Violating policies

In addition, we at Los Angeles Jewish Health reserve the right to restrict or block users who repeatedly post such comments/content. Our social media pages are a platform for positive, productive and insightful conversation. Thank you for your participation along with your cooperation.

Nondiscrimination & Language Assistance

Discrimination is Against the Law

Los Angeles Jewish Health complies with the applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Los Angeles Jewish Health does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

Los Angeles Jewish Health:

  • Provides free aids and services to people with disabilities to communicate effectively with us, such as:
    • Qualified sign language interpreters
    • Written information in other formats (large print, audio, accessible electronic formats, other formats)
  • Provides free language services to people whose primary language is not English, such as:
    • Qualified interpreters
    • Information written in other languages

If you need these services, contact:
Los Angeles Jewish Health

7150 Tampa Ave.

Reseda, CA 91335

If you believe that Los Angeles Jewish Health has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office of Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue, SW Room 509F
HHH Building
Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.

Ombudsman Information

Centralized Intake Phone number (Primary): 800-334-9473

Local Long-term care ombudsman phone number (Secondary): 818-444-0315

Internet web address: www.wiseandhealthyaging.org

Resources for accessing additional information regarding resident care at the facility include the local long-term care ombudsman at 800-334-9473 (Centralized Intake Phone number) or 818-444-0315 (local phone number), and www.wiseandhealthyaging.org , CDPH's Licensing and Certification Program's website (cdph.ca.gov/Programs/CHCQ/LCP/Pages/LandCProgramHome.aspx), the California Health Facility Information Database (Cal Health Find) page (cdph.ca.gov/programs/chcq/lcp/calhealthfind/Pages/Home.aspx), and the Cal Long Term Care Compare website (CalLongTermCareCompare.org).

Reporting resident care complaints can be done using the local long term care ombudsman information above and through the CDPH complaint process (cdph.ca.gov/Programs/CHCQ/LCP/Pages/LandCProgramHome.aspx).