Caring for the Ages at Los Angeles Jewish Health

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Caring for the Ages at Los Angeles Jewish Health

Feb 5, 2025

January 27th commemorated the 80th anniversary of the liberation of Auschwitz—the most notorious of Nazi concentration and extermination camps. Every day, there are fewer living witnesses to the atrocities and tragedies of that era. Today, only approximately 245,000 Holocaust survivors remain. Many of these cherished seniors are frail and have multiple medical needs requiring care from expert geriatric healthcare providers like the care teams at Los Angeles Jewish Health (LAJH).

At one time, there were 113 Holocaust survivors in residence at LAJH. Now in their 90s, 29 still call LAJH home, including a new 95-year-old resident and survivor who came to live at LAJH just last week. What they find here, thanks to the incredible professionalism of a highly-trained staff who wear compassion on their sleeves, is a special combination of nurturing, expertise and an ethos—developed by Chief Medical Officer Noah Marco, MD, the child of survivors—that prioritizes listening.

Sally and Ben Marco, Holocaust Survivors and Parents of Dr. Noah Marco

His approach has made Dr. Marco a trusted source of education on senior care and specifically on caring for Holocaust survivors. Last month, he presented to 15 medical students from the University of California Los Angeles who came together to learn about the Holocaust and about the importance of providing services, in a caring and sensitive manner, to each member of the survivor community.

“There are many things to keep in mind when caring for Holocaust survivors. For instance, it’s important not to rush the patients, as well as to approach and touch them only after getting explicit permission,” Dr. Marco said during his presentation. “Best practices also include recognizing potential signs of post-traumatic stress disorder (PTSD); asking the patients about common somatic symptoms; and realizing that sexual or abuse questions are unlikely to get a truthful response. Survivors’ history makes them unique, and as care providers, we need to adjust our approach accordingly.”

Participants in the class reported dramatically expanding their knowledge of the subject. “Despite attending a public school in Los Angeles, the second most Jewish city in the U.S., I learned about the Holocaust for a maximum of five minutes,” noted one student. “My time with Dr. Marco helped fill the void from those high school history classes; he spoke wonderfully, and I learned a lot.”

Whether he is imparting wisdom about caring for survivors or speaking more broadly about the many distinct facets of senior health, Dr. Marco enthusiastically shares strategies to help make medical visits more efficient and satisfying, both for the care provider and for the patient.

“Treating our patients at LAJH is not only about cataloging their symptoms, many of which are chronic and may not resolve. It’s also critical that we truly see them: learning what matters most to them, asking them what questions they may have, and eliciting their ideas and expectations,” Dr. Marco says.

Dr. Marco, who is often called upon to share his expertise in geriatric health, recently laid out his philosophy related to providing medical care to seniors in an essay he authored for the publication Caring for the Ages, the official newspaper of the Post-Acute and Long-Term Care Medical Association (PALTmed). He was recognized with a second-place award in the paper’s 2025 essay competition, “Caring for Residents, Caring for Ourselves.” The essay will appear in Caring for the Ages’ March/April 2025 issue, which will be distributed to a wide national audience of post-acute and long-term care professionals. His other recent publications include “The Lost Summer” an essay published in this week’s edition of McKnight’s Long-Term Care News.

“My goal in treating seniors is always to move beyond just discussing their chronic issues so that we’re able to elicit their input about things that are important to them,” he says. “When they feel heard, they often feel better—one of the key indicators, for a care provider, of a job well done.”

Dr. Noah Marco, Chief Medical Officer at LAJH

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Jun 3

Los Angeles Jewish Health Receives Prestigious Certification from the American Heart Association

As the largest single-source senior care provider in the area, Los Angeles Jewish Health is recognized as a distinguished leader in the field committed to making a positive difference in seniors’ lives. The American Heart Association (AHA) recently recognized the quality of care at Los Angeles Jewish Health by awarding the organization its Skilled Nursing Facility Heart Failure Certification. Fewer than 1 percent of nursing facilities nationwide hold this distinction.LAJH is one of the first Jewish facilities to receive this certification, and the first outside New York and New Jersey.“This prestigious recognition reflects the dedication of our healthcare team, who have provided exceptional care for more than 114 years since LAJH’s founding,” says Dale Surowitz, chief executive officer and president of LAJH. “As seniors live longer and their medical challenges grow in complexity, we are proud to be keeping pace, setting national standards for excellence in cardiac care, and in geriatric care more broadly, that are enabling seniors to make the most of their later years.”The certification provides an evidence-based framework for evaluating skilled nursing facilities against the AHA’s rigorous requirements for heart failure care including program management, patient and caregiver education and support, care coordination, clinical management, and clinical improvement.CHF Certification TeamNoah Marco, MD, CMD, LAJH’s chief medical officer, says the organization’s state-of-the-art heart failure management unit continues to demonstrate transformative approaches to care.“Twenty percent of heart failure patients admitted to the hospital are brought back to the hospital within 30 days of discharge. But our unit, by preserving patients’ independence, managing their multiple chronic conditions, and empowering those we serve to meet their goals, has a readmission rate of under 2%,” Dr. Marco says. “The AHA’s certification is a meaningful endorsement of our approach and our impact across Southern California.”Mark Taper Building Administrator Charlette Ofrecio notes that a wide range of factors drive the unit’s success, among them its focus on coordinated compassionate care.“Each of our residents in the unit benefits from a deeply collaborative team including a cardiologist who oversees the program and regularly reviews each resident’s clinical status with our interdisciplinary staff,” Ofrecio says. “Through the combined expertise of pharmacy, dietary, and nursing, along with innovative, noninvasive monitoring technology, we’re able to proactively manage heart failure and provide meaningful education to residents and families for success at home.”Dr. Marco says that, while an unplanned hospitalization is an extremely stressful event in the lives of older adults and their families, LAJH’s heart failure management unit can offer critical peace of mind.“Our staff have the knowledge and expertise necessary to address one of the most challenging chronic diseases that older adults can face,” he says. “Heart failure patients who come to us can rest assured that there is literally nowhere else in our community better equipped to provide the specialized care they need.”

New Sculpture Honors Beloved Los Angeles Jewish Health Donor

When Dr. Rosalyn Heyman passed away in 2021, Los Angeles Jewish Health (LAJH) lost a staunch supporter and dear friend. But she remained dedicated to the organization to the end, leaving a significant bequest to continue advancing its vital mission. To recognize Heyman’s generosity, LAJH commissioned a sculpture in her honor, unveiling the piece last month in a dedication ceremony that celebrated her enduring legacy.The sculpture, entitled “Tanya’s Gift,” is the work of noted local artist Jonathan Bickart, whose installations are on display at UCLA, Griffith Park, and other locations across Los Angeles. Featured prominently on LAJH’s Grancell Village campus between the Joyce Eisenberg-Keefer Medical Center, the Mark Taper Building, and the Schulman Medical Building, the sculpture depicts a young girl sitting atop a stack of books—a tribute to Heyman’s distinguished career as a pioneering figure in the L.A. education landscape.“Rosalyn was an amazing person who made an incredible impact on her community,” says Aaron Levinson, LAJH’s vice president for planned giving. “She started out as a teacher with the Los Angeles Unified School District, then became one of the district’s first female principals [of Berendo Junior High], and ultimately rose to serve as the district’s assistant superintendent of secondary education.”Levinson says Heyman’s stories of her time at LAUSD were larger than life.“Rosalyn was unbelievably bold and seriously funny,” he recalls. “She used to tell me she wanted to write her memoir and call it Bad Things I Did With Good Results. For instance, when she took over at Berendo, it was the worst-performing school in the district, and there was significant gang activity, with kids storing knives and guns in their lockers. One day, she started cracking down by opening up every locker and confiscating all the weapons. She knew she’d never get official permission to do it, but went ahead anyway, and when I asked her about whether she was worried she would get in trouble, she said, ‘What were the kids or their parents going to say to me: Someone came in and stole my gun?’ Her plan went off without a hitch, and she ended up turning the school around.”Heyman’s professional success was mirrored by her philanthropic achievements. She was involved with numerous charitable causes, but, says her friend and estate attorney, Chuck Tigerman, she had a special affection for Los Angeles Jewish Health.“Rosalyn was a devout agnostic, but she was culturally very Jewish, and proudly so. She lived for a time at Fountainview at Eisenberg Village, and later in her life, as her health deteriorated, she moved to the Joyce Eisenberg-Keefer Medical Center for skilled nursing assistance. She had the resources to go anywhere, but she chose LAJH,” Tigerman said.Following Heyman’s death, LAJH staff commissioned the sculpture in her honor, selecting Bickart and fellow artist Tanya Ragir for the work.“Tanya had a tragic ending because she received an unexpected brain cancer diagnosis, so she wasn’t able to do much on the sculpture, but I discussed it with her and showed her my progress until her death,” Bickart says. “When it was finished, we decided to name the sculpture ‘Tanya’s Gift’ in her memory.”Given Heyman’s passion for education and learning, Bickart incorporated space for a small lending library at the base of the statue, allowing passersby to leave a book for others or to take one for themselves. With a wink to Heyman, Bickart also gave one of the books in the sculpture itself the title she had selected for her own memoir, Bad Things I Did With Good Results.“The sculpture is really beautiful, but more importantly, it captures the spirit of a truly special person,” Levinson says. “We were truly fortunate to have Rosalyn Heyman in our orbit.”To learn more about making bequests to Los Angeles Jewish Health, contact Aaron Levinson at (818) 757-4416 or [email protected].

Los Angeles Jewish Health Earns Rare American Heart Association Certification for Excellence in Heart Failure Care

LAJH is among fewer than 1% of nursing facilities nationwide to earn this designation, and the first Jewish facility outside of NY or NJ LOS ANGELES – Los Angeles Jewish Health (LAJH) has received the American Heart Association’s Skilled Nursing Facility Heart Failure Certification, a distinction held by fewer than 1% of nursing facilities nationwide recognized for excellence in evidence-based heart failure care. LAJH is one of the first Jewish facilities to receive this certification, and the first outside of New York or New Jersey.LAJH is the largest single-source senior care provider in Los Angeles. Across the organization, LAJH serves more than 4,000 seniors each year, including those in skilled nursing facilities who receive 24/7 specialized heart failure care.The certification provides an evidence-based framework for evaluating skilled nursing facilities against the American Heart Association’s rigorous requirements for heart failure care, including program management, patient and caregiver education and support, care coordination, clinical management, and quality improvement.“This prestigious recognition reflects the dedication of our healthcare team, who have provided exceptional care for more than 114 years since LAJH’s founding,” said Dale Surowitz, Chief Executive Officer and President of Los Angeles Jewish Health. “Amid the challenge of a growing number of seniors, we are committed to delivering comprehensive care for all, rooted in our Jewish values.”“Participation in this certification benefits the patient and the facility by standardizing care practices,” said Cory Woods, DNP, MHA, MSN, RN, volunteer chair of the American Heart Association’s Quality Certification Business Management Committee and assistant chief clinical officer at Rockport Healthcare Services in Los Angeles. “When there are clear processes during every phase of care, patients have the best opportunity for positive outcomes.”Dr. Noah Marco, Chief Medical Officer of Los Angeles Jewish Health, added, “Patients with heart failure require specialized, closely coordinated support, and we are proud of the systems we’ve built to provide care that is both effective and compassionate. As our team helps seniors navigate a wide range of cardiac conditions, we continue to innovate and adopt best practices to strengthen patient outcomes. The AHA’s certification is a meaningful endorsement of our approach and our impact across Southern California.” ### Founded in 1912, Los Angeles Jewish Health (formerly Los Angeles Jewish Home) is the largest non-profit, single-source provider of comprehensive senior healthcare services in the Los Angeles area, serving nearly 4,000 people each year. At Los Angeles Jewish Health, thousands of seniors benefit from community-based and in-residence care and services. Programs include independent living; assisted living; senior behavioral health; short-term rehabilitation; skilled nursing; Brandman Centers for Senior Care PACE; and geriatric and memory care. Los Angeles Jewish Health is also home to the Annenberg School of Nursing.