Care and Comfort: Keeping Seniors Safe and Secure Throughout Historic Los Angeles Wildfires

Home / News & Events / Newsletter

Care and Comfort:
Keeping the Seniors of LAJ Health Safe and Secure Throughout Historic Los Angeles Wildfires

Feb 5, 2025

As 2025 began and families returned from holiday celebrations, no one could have imagined the devastation, anguish, and heartache the people of Los Angeles and the surrounding areas were about to experience.

Fortunately, Los Angeles Jewish Health (LAJH) remained out of harm’s way. At LAJH, the safety and security of those in our care is paramount. We prepare each year for any disaster or crisis that could affect our campuses. Efforts include online courses and real-time, in-person drills.

On January 7, as media shared images of the Pasadena Jewish Temple Center being directly impacted, it became clear this rapidly growing disaster would affect our community, including through a potential surge of seniors dislocated from other sites with nowhere else to go. That night, Senior Vice President of In-Residence Services Ilana Springer, CEO and President of LAJH Dale Surowitz, and a handful of leaders quickly jumped on the first of many daily calls, reviewing all emergency plans to ensure the safety of our residents, participants, and staff.

(Left) LAJH volunteer Steve Zoniz and Certified Therapy Dog Rudy joined by LAPD Chief of Police Jim McDonnell and staff (Right) Zoniz and Rudy outside of the Sherrif’s Mobile Emergency Unit — (Left) LAJH volunteer Steven Zonis and Certified Therapy Dog Rudy joined by LAPD Chief of Police Jim McDonnell and staff (Right) Zonis and Rudy outside of the Sheriff’s Mobile Emergency Unit

Among their first actions was confirming we had a good inventory of emergency supplies, including non-perishable food and water, surgical masks, and generators. Facility staff also positioned additional air filtration systems and confirmed emergency lighting was operational. Perhaps most important was assessing the welfare of our staff. Many LAJH staff live within the impacted area, and we wanted to make sure they were safe. Next, we needed to confirm we would have adequate staffing to continue providing our excellent care without disruption. The cross-functional teamwork from across LAJH that stepped up to ensure coverage was impressive: We made sure staff were standing by for deployment wherever help was needed.

We communicated quickly and clearly to our internal and external audiences, updating them on our emergency efforts via email, voicemail, social media, and the website. We also reached out to fellow senior care centers and community leaders offering our support.

Those displaced who came to us for shelter included a couple evacuated from their apartment in Palos Verdes, another woman from Palos Verdes whose home burned down, and a woman evacuated from her home in Encino.

Our volunteers and even our cherished residents played a part in providing comfort. The wonderful canine companions and handlers who visit our campuses, thanks to funding from the Steven Ohren Foundation, reported to emergency command centers. They provided mental health support to those impacted by the disaster, including emergency workers as well as victims.

In addition, our seniors teamed up with local schoolchildren to create thank-you signs for the heroic firefighters who worked around the clock under extreme and dangerous circumstances.

While our campuses fortunately remained unthreatened throughout, the air quality prevented outdoor activities. One afternoon during this period, Chief Mission Officer Rabbi Karen Bender was finishing a lesson on the fourth floor of the Joyce Eisenberg-Keefer Medical Center when she noticed that, one-by-one; participants were turning to look out the window. They were seeing smoke from the Kenneth fire that had started that afternoon. The flames were miles away, but it was clear from the residents’ faces that this development was creating growing concern and fear. As Rabbi Bender and Ilana began strategizing about the best way to address the issue, Andrew, an activity aide at JEK, decided—without prompting—the best thing he could do to help was simply to sit down at the piano and start playing. This immediately diverted the seniors’ attention, and suddenly, everyone looked comforted and cared for. It was a signature LAJH moment, highlighting the warmth, dedication, and collaboration of our team and of the entire LAJH family.

From ensuring we had evacuation plans and transfer agreements (including agreements with other facilities) in place, to continuously monitoring our emergency supplies, we remained vigilant throughout this disaster and confirmed that LAJH was indeed well prepared. The LAJH family can rest easy knowing we are ready for whatever may come our way.

Of course, you can never be too prepared, and before a disaster is the best time to stock up on blankets, wheelchairs, non-perishable food, air purifiers, bottled water, etc. If you would like to contribute to help us purchase additional emergency supplies for the safety of the seniors in our care and for our devoted staff, please click here.

*LAJH Certified Therapy Dog Rudy visits the Fire Command Center*

*Students from Milken Community School join residents of the Newman Building, making signs of gratitude for firefighters*

Prev Page Next Page

Share

Sign up for the Los Angeles Jewish Health newsletter, Connections.

First Name

Last Name

Email

Recent Articles

Aug 5

Los Angeles Jewish Health Welcomes New Board Chair Michelle Rubin

For Michelle Rubin, helping Los Angeles Jewish Health flourish has been a lifelong pursuit. The great-grandniece of H. Lew Zuckerman, one of the founders of LAJH in 1912, and the daughter of Pam and Mark Rubin, among the organization’s most dedicated supporters over the last half century, Michelle grew up with LAJH as a central fixture of her childhood.“My grandparents established the Palm Springs Auxiliary; my parents helped start the Marilyn and Monty Hall Statesman’s Society; my mom was a board member; and my dad was a member of The Guardians, as are my brother and my nephew,” Michelle says. “Los Angeles Jewish Health is in my blood.”Today, Michelle is serving as the newly elevated chair of LAJH’s board of directors, a role that enables her to continue the family tradition of giving back to seniors in our community. The position builds on her decades of experience working to advance LAJH’s vital mission—first as a member of the young leadership program Tovim, then as chair of the in-residence board for both the Grancell Village and Eisenberg Village campuses, and most recently as chair of the board for the Brandman Centers for Senior Care (BCSC) PACE Program.“I know all of LAJH’s lines of business, which will help me as I collaborate with other board members and staff to expand the organization’s work and secure its financial future,” Michelle says. “I’ll be drawing on that knowledge and experience as I seek to achieve two primary goals: upholding our fiduciary commitment so LAJH can continue making a difference for seniors, and developing the pipeline of volunteers who are ready to step up and help lead this amazing organization.”Michelle RubinMichelle balances her charitable commitments to LAJH and other nonprofit organizations with a busy, full-time job as president of Regional Properties, Inc., a Beverly Hills-based real estate development company that she took over from her late father. She says she is proud to follow in his footsteps, both professionally and philanthropically.“My dad always said, ‘I build buildings for a living, but my philanthropy is for people,’ and that’s how I feel about LAJH,” she says. “It’s about the people—the residents and the staff, who come together to create the most extraordinary environment. So many seniors are alone, but at LAJH, they find community, and they’re able to thrive. It’s wonderful to be part of that and to know I’m doing what I can to help seniors stay safe and healthy, and make the most of every day.”Dale Surowitz, LAJH’s president and chief executive officer, says having Michelle as board chair will empower LAJH to reach new heights of success, serving more seniors and continuing to enhance its unparalleled quality of care.“Michelle’s intimate knowledge of our operations and incredible dedication to our work will be instrumental in helping LAJH extend its umbrella of care to cover growing numbers of seniors, today and for generations to come,” Dale says. “I am excited to partner with her in maximizing our impact.”As she dives into her work as board chair, Michelle says it is an honor to carry the torch of her parents’ legacy.“My mom and dad taught us by doing—never telling us where to give, or how much, just making clear that we needed to be invested in our community,” Michelle says. “I’m thrilled to be following their example and so grateful I’m in a position to support LAJH.”

Staff Appreciation Week: Caring for the Caregivers at LAJH

It takes a lot for Los Angeles Jewish Health to run smoothly each and every day. Central to the organization’s success is its talented and dedicated staff—the men and women who work tirelessly to provide residents the quality, compassionate care for which LAJH is widely renowned. In May, LAJH celebrated those employees during Staff Appreciation Week, giving the organization a chance to thank them for their incredible efforts and to express gratitude for their commitment to helping residents thrive.The theme of this year’s event was, “Excellence in Senior Care…the Magic Is YOU!” Throughout the week, staff came together to participate in activities including the “Magic Star Makers Employee Recognition,” “Cast Your Own Spell,” and “No Talent Required Variety Show.” They also enjoyed themed treats and meals such as “enchanted donuts,” “spellbinding smoothies,” “magical morning breakfast,” and a “power-up abraca-BBQ cookout.”“Our CEO, Dale Surowitz, inspired the theme; he’s always talking about how our staff are the ‘secret sauce’ or the ‘magic ingredient’ that powers LAJH,” says Chief Human Resources Officer Alyssa Alderman. “It’s absolutely true, so it was a perfect way to frame the celebration.”It was Shelly Ryan, LAJH’s first chief human resources officer, who launched Staff Appreciation Week (originally known as National Nursing Home Week) years ago in an effort to ensure that all employees received recognition for their heroic contributions.“We used to try and observe the different healthcare weeks individually as they happened: National Nurses Week, Administrative Professionals’ Day, National Physical Therapy Week, etc. It was a lot to keep track of, and we decided to streamline it and observe National Nursing Home Week so everyone could feel included, and appreciated, all at once!” Ryan says.As the years passed, LAJH evolved beyond its nursing home origins. The organization expanded its services to become a comprehensive healthcare provider serving the entire community. In recognition of this change, Sharon Ginchansky, who became CHRO after Ryan, rebranded National Nursing Home Week as Staff Appreciation Week in 2013—and the rest, as they say, is history. It continued to grow in number of days celebrated and more events during different shifts.“Staff Appreciation Week was a big hit, and in 2017, Alyssa took over (from Sharon),” Ryan says. “She’s been a champion for LAJH staff since I hired her in 2008 and has elevated Staff Appreciation Week into the extraordinary environment of fun and celebration that it is today.”The celebration is well-deserved. Every member of the LAJH team contributes meaningfully to enhancing the lives of older adults. Whether providing direct care, supporting operations behind the scenes, welcoming families, preparing meals, maintaining the campuses, or offering a kind word during difficult moments, staff members help create the compassionate environment that defines Los Angeles Jewish Health.“Our staff are so incredibly dedicated to their work and to the population they serve,” Alderman says. “Across the board—from our nurses and social workers to the behind-the-scenes folks who do the laundry, the billing, and the fundraising—staff members treat every senior like they would their most cherished family member, making certain they get the best quality of care. Our staff members live and breathe our mission; it’s truly palpable when you come onto our campuses.”For Alderman, what makes Staff Appreciation Week wonderful is watching people who give so much of themselves each day receive some of that same care in return.“Taking care of the elderly can be a high-stress job,” she says. “To see our staff be able to bask in the glow of love and appreciation from LAJH leadership, to see the joy in their faces as they realize how much gratitude we have for them, is really moving. There’s no better way to say it: LAJH staff are simply the best (and truly magical)!”Click here to see more photos from Staff Appreciation Week

L.A. Business Leader and Philanthropist Michelle Rubin Elevated to Chair of Los Angeles Jewish Health Board of Directors

(RESEDA, CA – July 23, 2026) The Los Angeles Jewish Health board of directors has elected prominent real estate executive Michelle Rubin as chair. Rubin, president of Beverly Hills-based Regional Properties, Inc., will serve a two-year term helping set the direction for LAJH, Los Angeles’ largest nonprofit, single-source provider of comprehensive senior healthcare services.Rubin is the great-grandniece of H. Lew Zuckerman, one of the founders of LAJH in 1912, and the daughter of Pam and Mark Rubin, whose lifetime of service to the organization—as board members and advocates—ranks them among its most dedicated supporters.“Investing both time and resources in LAJH is a family tradition: My grandparents established the Palm Springs Auxiliary; my parents helped start the Marilyn and Monty Hall Statesman’s Society; my mom was a board member; and my dad was a member of The Guardians, as are my brother and my nephew,” Rubin said, referring to a number of high-impact LAJH support groups. “Los Angeles Jewish Health is in my blood.”For decades, Rubin has been an influential figure at LAJH in her own right, first as a member of the young leadership program Tovim, then as chair of the organization’s in-residence board for the Grancell Village and Eisenberg Village campuses, and most recently as chair of the board for the Brandman Centers for Senior Care (BCSC) PACE Program. In her new position, she will play an instrumental role in advancing LAJH’s mission, overseeing its financial stewardship, and cultivating a pipeline of volunteer leaders dedicated to ensuring its long-term future.Michelle Rubin“LAJH is an incredible community that upholds the Fifth Commandment—honor your father and mother—by providing exceptional quality care,” Rubin said. “As board chair, it is my goal to carry that legacy forward so our seniors can continue to be safe, healthy, and thriving.”Rubin brings a wealth of corporate and philanthropic experience to her tenure as board chair. Leveraging her skills and knowledge, noted LAJH’s President and CEO Dale Surowitz, will position LAJH for continued success.“Michelle Rubin is not only familiar with every one of our lines of business at LAJH; she is also an expert in serving as a fiduciary for companies and not-for-profit organizations alike,” Surowitz said. “Her commitment to growing LAJH’s capacity for meeting seniors’ needs, and to strengthening the social fabric of our city more broadly, will make her a tremendous board chair. I am excited to partner with her on behalf of the thousands of elderly men and women we serve.”