At Skirball Hospice, a Commitment to Comfort and Care

Connections to Care Mobile Hero
Home / News & Events / Newsletter

At Skirball Hospice, a Commitment to Comfort and Care

Aug 1, 2023

For both patients and their families, navigating end-of-life care is sobering stuff. The logistics can be complicated, and the investment of physical and emotional energy can be draining. Yet, notes Sandra Kaihatu, executive director of Los Angeles Jewish Health’s Skirball Hospice, it can also be an opportunity to find comfort and nurturing support – the kind of warm and compassionate assistance for which Skirball Hospice has come to be known.

“It’s important to discuss with families what care can look like at the end of life,” she says. “We can offer so much.”

Sandra, who has worked in hospice for over two decades, arrived at Skirball Hospice this past January and says there were two things that immediately stood out for her.

“Our staff is incredible, and no matter where they sit in the organization – whether they are nurses, social workers, chaplains, home health aides, or part of our administrative team – they’re passionate about getting good care out the door,” she says. “They are also committed to going above and beyond, even if it’s after hours; the critical concern is always making sure our families are as well supported as possible.”

Under Sandra’s direction, that support means putting families first and prioritizing the broad range of their needs. “We can’t cure people, but we can change their end-of-life experience,” she says. “I believe we’re only as good as the last patient we touch. That’s what keeps me going.”

In the past quarter, Skirball Hospice has served nearly 140 patients in a coverage area that spans from Santa Clarita to Westchester, and Santa Monica to Pasadena. In terms of patient capacity, the organization is poised for growth.

“There are so many avenues for expansion, whether it’s bringing on more after-hours staff, additional per diem nurses, or more LVN’s (licensed vocational nurses) who want to do continuous care,” Sandra says. “We are dedicated to doing whatever we can to be of service to more families in Southern California.”

At Skirball Hospice, Sandra feels fortunate to partner with a team she sees as heads and shoulders above the rest. “The culture here is focused on empowering each employee to do our best in order to be as productive as possible, and that’s wonderful,” she says. “It leads to excellent collaborations, across the organization, with amazingly bright colleagues who share a common value of putting in the work to make a difference.”

Sandra says the ethos and environment at Skirball Hospice make her job a pleasure – but that the real joy comes from knowing she is having a real impact in people’s lives. “Death is something we all confront eventually,” she says. “What a privilege to be able to make it a smoother and more comfortable journey. That’s our job at Skirball Hospice, and we endeavor to do our best every single day.”

Sign up for the Los Angeles Jewish Health newsletter, Connections.

Recent Articles

Dec 10

Women's Philanthropy Inaugural Event

Read More
Dec 3

At Los Angeles Jewish Health, Care Is a Two-Way Street

For nearly 20 years, Hangnga Vu, MD, has been a source of vital care and comfort for residents at Los Angeles Jewish Health (LAJH). They rely on her profound knowledge and skill to help them meet critical daily health challenges—and, over the course of two decades, she has come to rely on them for the abundant grace and wisdom they offer.Recently, after recovering from a minor virus that triggered a bout of vertigo, Dr. Vu realized just how powerful that grace and wisdom could be.“After getting better from being sick, I was back at work and participating in an event celebrating LAJH’s Staff Appreciation Week. My colleagues and I were dancing a little, which must have caused my vertigo to resurface,” she says. “Later that day, I was meeting with a resident when I lost my balance and tipped over a glass of water that had been sitting on my desk. The liquid spilled everywhere.”Dr. Vu was initially uncomfortable in her moment of vulnerability in front of a resident—until the resident demonstrated the kind of compassion and understanding that often comes with age.“He said, ‘You did well, Dr. Vu. You handled that nicely,’” she recalls. “In that moment, I knew he was caring for me as much as I was caring for him. I was also incredibly grateful to my medical assistant, who treated me with such gentleness and respect.”As Dr. Vu sees it, the reciprocal relationship between providers and patients is just one of the many things that makes LAJH special.“I’ve worked for other healthcare organizations, and I can tell you that you usually get 15 minutes with a patient, and that’s it,” she says. “LAJH is different: Even though we know cost-effectiveness and efficiency are important, we place even more emphasis on quality care and love. Our productivity is measured by the wonderful care we provide and by how happy our residents are to be here.”Inspired by her experience, Dr. Vu wrote a poem that was published this fall in the newsletter of the Post-Acute and Long-Term Care Medical (PALTmed) Association. It is our privilege and pleasure to share it with Connections readers today.Hangnga Vu, MDMessy Grace: A Flood of Careby Hangnga Vu, MDToday at work, we had Appreciation Lunch — music, food, dancing… I joined in for a few steps, playing along like I had rhythm.Just a few steps — and the stars spun above me under the hot California sun.In the middle of clinic — while talking, while examining — I knocked over a full cup of water across the desk, drenched the papers, flooded the floor…My head spun. My heart, too.The patient sat there — not upset at all — watching me as if witnessing a gentle… summer flood.My medical assistant, remained calm. No sighs, no scolding. She simply smiled — and began mopping the floor, as if picking up the day, piece by piece.The patient looked at me and said: “You did well, Dr. You handled it nicely.”I laughed, a little stunned Because yes… I had just received a performance review on flood management.And just like that — doctor and patient set the stethoscope aside, and shared a moment simply… human. The assistant turned to me and said:“Dr, you should sit down. I don’t want you to fall. I can do it easily.”Then she held my hand. One hand cleaned, the other — and her heart — steadied me.At that moment, I knew I was being cared for. Not because I was flawless — but because I was surrounded by people kind enough to lift me even when I was messy.I told them, honestly:“In that moment, I was just… myself. No filters. And still — gently held.”Today was Staff Appreciation Week. But I believe — I was the one most deeply appreciated.I have some nice photos: with another medical assistant, with a few lovely patients. But none with this patient, the one who shared the messiest part of my day.And maybe that’s the point:The deepest kindness often needs no proof. Just a quiet presence — and a floor gently wiped. Thank you, B. Thank you, TP. Thank you to those who didn’t appear in any photos today, but left a print… right in my heart. 
Read More
Dec 3

Brandman Centers for Senior Care PACE Welcomes Jasmine Young to Its Executive Leadership

In her new role as senior vice president of Los Angeles Jewish Health’s Brandman Centers for Senior Care (BCSC) PACE program, Jasmine Young brings a unique combination of clinical insight, strategic innovation, and organizational acumen that sets a benchmark for excellence. She is a distinguished senior healthcare executive whose career reflects more than two decades of transformative leadership, operational excellence, and unwavering commitment to uplifting the lives of older adults.From a young age, Jasmine was guided by the profound wisdom and support of her grandmother, mother, and extended family, each of whom instilled in her a deep respect for elders, a reverence for service, and a belief in the power of compassionate care. This intergenerational foundation shaped her calling to pursue a lifelong purpose in healthcare.“Helping seniors age gracefully and independently is the mission statement I wake up to every day,” she affirms.Jasmine YoungJasmine’s expertise in the PACE model is both comprehensive and distinguished. She has held major leadership roles at San Diego PACE and WelbeHealth, where she played an instrumental role in scaling WelbeHealth PACE, now the largest PACE program in the nation. Her advancement from director of operations to associate vice president, chief of staff, and now senior vice president reflects her exceptional ability to strengthen organizations, elevate performance, and build mission-driven teams that deliver outstanding care.Her impact extends across the broader healthcare ecosystem. During her time at L.A. Care Health Plan, the nation’s largest publicly operated health plan, Jasmine cultivated a deep understanding of the medical, social, and behavioral needs of older adults in diverse communities. She has worked closely with medical groups, health systems, and community partners throughout Los Angeles County and San Diego, giving her an unmatched familiarity with the Southern California healthcare landscape.“Jasmine is a seasoned executive leader with a consistent record of transforming organizations, driving operational excellence, and scaling programs,” says Larissa Stepanians, chief operating officer at Los Angeles Jewish Health. “Her depth of experience positions her exceptionally well to lead our current PACE sites and to drive successful expansion into new communities across Southern California.”A proud Northern California native with strong professional roots in the southern region of the state, Jasmine earned her bachelor’s degree from the University of California, Santa Barbara. She later completed a dual master’s degree at the University of Southern California in social work and business, with concentrations in gerontology, organizational leadership, and development. Her academic preparation, combined with her personal purpose, fuels her dynamic and compassionate approach to leadership.At BCSC PACE, Jasmine is committed to advancing the program’s legacy of excellence while expanding access to high-quality, culturally responsive services for seniors in Los Angeles, the South Bay, the San Fernando Valley, and the Coachella Valley. She aims to elevate the organization’s signature strengths and replicate its successes in communities where vulnerable seniors need it most.“Brandman Centers for Senior Care PACE and Los Angeles Jewish Health are already doing tremendous work,” Jasmine says. “My goal is to elevate that impact even further. We have so much to offer, and I am privileged to be here, committed to making a meaningful difference and advance our mission.” 
Read More